enroll list in sequence hubspot. If a contact meets a workflow goal while still in the middle of the workflow, they will be unenrolled. enroll list in sequence hubspot

 
 If a contact meets a workflow goal while still in the middle of the workflow, they will be unenrolledenroll list in sequence hubspot  November 16, 2018 01:12 PM

And from there, you can decide if you want to only see contacts that have been enrolled, completed the workflow, is currently active, etc, etc. With this release, we will remove the limit for emails in s sequence. You can bulk enroll a list to a sequence following these steps 1) Create the list 2) Go to contacts and then contacts again. Published: September 16, 2020. Hi , This feature is unfortunately not as sophisticated as it may seem. As the account admin, it would be very useful to send emails and enroll contacts in sequences on behalf of another user. To create an effective email sequence, you'll need a few tools to get started:Unenrolling contacts from a sequence in HubSpot is a common request - but how do you do it the right way? There are 3 main ways and we'll show you how in thi. Click the name of an existing workflow or create a new contact-based workflow. Hi Community! With the most recent update in Drill-downs for Sequences Open/Click Reporting it is now possible to filter contacts by sequence enrollment on the 'Overview' page. Step 3: Schedule The Mails According To Your Chosen Day/Times You can choose the emails that need to be shared at the chosen times or days of the week, including times or days that have been highlighted as having the. Enroll contacts in a sequence without an email address. A little late, but in case you hadn't figured it out yet, you can enroll multiple contacts into a sequence by: A) creating a list of all pertinent contacts and enrolling that list into the sequence, or. Please implement the ability to add hundreds if not all. When a contact is enrolled in sequence and emails is sent to that contact I need to send a message to that contact. Please note: only users with a paid Sales Hub or Service Hub Enterprise seat and connected personal inbox can be selected as the sequence sender. Provide Professional tier customers with the ability to automatically trigger a sequence to enroll or unenroll based on different contact criteria or engagement. We have multiple use cases like this. Or, you can manually enroll a contact or a list of contacts into a workflow. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. It's probably not the best tool for your use case. Hi HubSpot, I'm experimenting with automating first interactions and call invitations of our sales team via a toolset consisting of lead processing workflow and sequences. Alternatively, you could explore. nottootoo. When you go into this particular bucket, it will show some of the past metrics here from other sequences, other emails I've sent out in this particular sequence, and more related to the messaging. In doing so I give them access to see their outreach efforts. `Enroll in Sequence` - enrolls a contact in a sequence of choice based on workflow criteria. Also, you can enroll your contact manually and can even create your contact list in HubSpot. Solved: In Hubspot, you can make some things private, like a template or sequence. In your HubSpot account, navigate to Contacts > Lists. Hi @karstenkoehler , I am trying to re-enroll contacts from the same page as you, but the only contact I can. You can bulk enroll a list to a sequence following these steps 1) Create the list 2) Go to contacts and then contacts again. This indicates that your workflow has an action to create a record that also meets the enrollment criteria for the same workflow. Literally the use case is: - You have an onboarding questionnaire - You want to follow up for users to complete it (you don't want to manually do it) - The user completes it, you want to stop bothering the user ->. We are unable to identify an email for every contact. As a Free user, I run a weekly task to mop up prospective customers who have fallen out of sequences using the "Last sequence ended date" contact property: This sounds like something that Workflows would be helpful for, if you're a higher-tier user. On the workflow details page, click the Action logs tab or the Enrollment history tab. Click the Manage tab on the top left. Click the start dropdown menu at the top of the enrol sequence dropdown box, and select the step at which you. Hi , The easiest way to exclude contacts who are in sequences from marketing workflows is via the workflow enrollment criteria. However, the contact is still enrolled in the sequence. Depending upon what data points you need, I would simply open up a new window and create the list in HubSpot by adding the contacts manually to the. English English Español Português FrançaisThis video shows you how to enroll up to 50 contacts into a sequence at once in HubSpot. April 19, 2022 Read Time: 4 min Don't have time? Download Now as a PDF Enrolling contacts into a sequence doesn't have to be painful. Enroll contacts in sequences using workflows. This allows you to automatically enroll contacts into sequences (via workflows) based on any available workflow enrollment triggters. Here are the steps: Log into your HubSpot account and click on Marketing > Email > Sequences. Karsten, I have applied that filter to the active list and now have a static and active list. 4. This is the date a user enrolled a contact in a sequence, not necessarily the date of the. You can select additional properties to refine the objects that you would like to enroll in the workflow. HubSpot's sales sequence tool is a valuable way to make prospecting more efficient and effective for your sales team. You can check each contact and, depending on your subscription, unbounce them (only supported in Professional and Enterprise. In the right panel, select the when an event occurs. In the pop-up box, select Sequences. It would be so helpful if we could bulk enroll contacts from the general contact view, rather than having to place them into a list in order to bulk enroll them into a workflow!11 If you enroll a person in a Sequence, what happens when they respond? 12 When making a call from HubSpot CRM,. The purpose of a sales sequence is to engage prospects, and they haven't engaged. With the workflow, as long as the desired contacts are in a list, you can use that. You'll see an orange 'Enroll contacts' button in the top right-hand corner. I would recommend posting this request on our HubSpot Ideas Forum here, if this is a feature you would like to be implemented! In the top left of the workflow editor, click Details. We use cookies to make HubSpot's community a better place. In your HubSpot account, navigate to contacts and lists. I was told that I would need to individually and manually unenroll every contact and then reenroll them to be able to run. Import/Select your list of contacts. You could however bulk enroll up to 50 contacts in a sequence by following these steps . For as long as Sequences has been around, it’s primarily been an email automation tool. Prior to this update, we could only track emails individually, so we couldn't know the open/click. Thanks Hubspot!)Pick a timeframe; Select "enroll in a Workflow" from the drop-down menu; Choose your Workflow and press Send. Use sequences properties and activity as Contact filters in List and Workflows. Again, I encourage you to upvote the idea. Workflow is not turned on. Automating follow-ups. I'd like to be able to use a hubspot workflow to enroll (and trigger) a contact into a sequence in the CRM. To enroll in the Sequence tool. 'Unenroll from Sequence` - unenrolls a contact from any Sequence they are actively enrolled in. Hi @emclean . Have the contacts been enrolled into the sequence by yourself? Also, please note that o nce the contact's enrollment resumes, the sequence will start. It would be useful to be able to enroll several contacts at once into a sequence in Hubspot Sales. This process is painstaking, going to three screens to add one contact to a static list. To enroll a contact in a different sequence,. In the dialog box, click Yes. what criteria are you trying to use to build the list? Just about every sequence property is available, so I'm curious what's missing? Also, if you want to reach the product team, you'll need to share your idea in the Ideas Discussion. Click to toggle the Bulk enroll sequences switch off to remove a user's access to bulk enroll contacts in a sequence. " Once this is saved and processed, the list. Until HubSpot creates more options, you would either have to: suppress all contacts who are currently in a sequence from your regular or automated emails orThanks Karsten! Using this as my re-enrollment trigger worked! I now realise that my workflow will re-enroll based this criteria (whilst also checking that the sequence matches the one defined in my workflow). Any delay that may be set on your first Workflow step will be ignored. . . It's probably not the. Currently, when an inbox disconnects from HubSpot, the sequence bulk unenrolls everyone at whatever point the inbox disconnected. Sequences cannot be sent on behalf of someone else. In the search bar in the upper right, search for sequences . Contacts enrolled by other users won’t be paused . Info on lists. In the upper left, click the Enrollments tab. If we can't connect, we enroll the prospect in an email sequence. Enroll contacts in a sequence without an email address. Here's the idea: I'd like to be able to enroll a contact in a specific workflow in the event that contact completes a specific sequence. In the workflow, you can trigger and enroll your contacts to meet those triggers. What otherwise should take maybe 9 seconds takes several minutes to hours complete, depending on how many contacts are being worked with. Having the ability to enroll contacts in Sequences on Mobile would be a great time/labor reducer. In the dialogue box, hover over the sequence and click select. You are able to enroll a mutilple people to a sequence - but once you get to the enrollment process, you still have to enroll each one by one. As contacts join the list, they would also be enrolled in the workflow and then the sequence. A sidebar menu will appear, allowing you to search for different contacts to add to the sequence enrollment. The closest thing is to run a search on contacts where enrolled in sequence is true, but that doesn't include contacts who were enrolled and no longer enrolled - plus it could include contacts in a sequence C that I don't. `Enroll in Sequence` - enrolls a contact in a sequence of choice based on workflow criteria. In the right panel, view the record's workflow history. However, the contact is still enrolled in the sequence. Click "Connect app” to continue. Why Aren't My Contacts Being Enrolled in a Workflow? When you create a Workflow with a smart list as the starting condition, before turning your Workflow live, you have the option of enrolling the lists existing contacts (see below). To turn a workflow on: In the upper right of the workflow editor, click Review and publish. HubSpot sales software certification answers. The value that this feature request adds is that it will get more people to interact with your emails. Did the contact unsubscribed to all subscription types of email before it was enrolled in the sequence of it was while he was enrolled?. Jun. A user with the Bulk. In the dialog box, click Yes. At the top of the table, click Enroll in sequence. November 16, 2018 01:12 PM. The contacts will enroll into the workflow, depending on if that option the enroll existing contacts is on or not. Subscribe. HubSpot has tools you can use to simplify the process. Enrollment Criteria The starting condition for any workflow could be to manually or automatically enroll contacts. This will be helpful to get emails out for the sales team, but. 1. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. There are a few things you can do here: 1. We use cookies to make HubSpot's community a better place. Click the name of the workflow or create a new workflow. The email reply will also be logged on the CRM record. In your HubSpot account, navigate to Reports > Dashboards. If you select more than one reenrollment criterion, then each of those. Enter your sequence’s name and click the “Create” button. Set up the trigger, then click Apply filter. Sometimes we get a call back from the prospect and do a discovery. Source: HubSpot. As a next step, in the workflow Settings > Unenrollment and sup. Currently, contacts can only be bulk enrolled into a workflow from a list. ". It would be great if HubSpot could then add an "export this list" or "add to list". Unfortunately not, no. . Additionally, there’s scope for manual enrollment as well, for example, if they contact you outside of your email sequence. Being able to choose when your sequence will start lets you enroll prospects. Personalize your messages and create valuable human connections with your prospects. We use cookies to make HubSpot's community a better place. Feels like a bit on the nose that the ability to automate adding to a sequence is restricted to Enterprise sales hub – seems like a pretty core function of automation that was initially missing, not an enterprise feature to me. HubSpot sequences are designed as a one-to-one tool, so the user who enrolls the contacts is going to be the sender of the emails and assignee for any tasks. 3. Receiving notifications from Sequence Activity. Download now - 7 eur. Actions are functions that the workflow will execute for enrolled records. In your HubSpot account, navigate to Automation > Workflows. The sequence editor will open up and see a blank canvas. ----------- This is now in. Feel free to reach out if any questions!(List 2 would show all companies that do not have at least 1 contact in a sequence. To set your criteria: Select a list, then select an option: is member of list: any record included in the selected list will be added to the new list. In the right pane, set an unenrollment trigger. I am looking for a way to use a workflow to automate the auto-enrollment into the second sequence. The contacts will enroll into the workflow, depending on if that option the enroll existing contacts is on or not. You queue up a bunch of emails, personalize them all at once, and send them off. " In order to achieve my initial desired filtering function I would suggest creating a new contact filter that enables the user to filter for the "Name of the Last Sequence Enrolled" from a multichoice dropdown list. 2. This is criminially inefficient. If you have HubSpot Sales Starter, Professional or Enterprise, you can enroll any of your contacts into a sales sequence via your native email tool (Gmail or Outlook) or from your HubSpot portal. Option d: When a participant is added to a series and responds, the sequence ends automatically. Our total revenue increased by 215% since we started sending these templates in a sequence. CRM & Sales Marketing Service RevOps & OperationsTrigger a sequence to enroll or unenroll automatically (Sales & Service Professional) Currently 'In development', this will provide the ability to automatically trigger a sequence, or set criteria for unenrollment on an indvidual sequence. i. Bulk add contacts to list & bulk enroll contacts in sequence. You can then use this property for reporting or list building. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included). Kyle Jepson. " Click "and" to select the same workflow, then select "has not met the goal. We are investigating making changes to the 150 daily enrollment limit. Email 4: Follow-up Email. How do I enroll contacts in HubSpot workflow? In your HubSpot account, navigate to Contacts > Contacts. And you can't use a Workflow because you can't add the action to enroll in a sequence without Enterprise. HubSpot interprets 'is known' as 'has changed', too, so an additional enrollment will increase the number and HubSpot will trigger re. It's important to note that: You will be the sequence user, meaning any tasks assigned to the sender will be. Hubspot, there must be a way in which you can expodite development on a small function such as mass sequence enrollment. After you have that list, you can then bulk enroll the contacts into the sequence using the checkbox and enroll in sequence option. Meetings booked: total number of meetings booked from a link included in an email sent from the sequence. Sep 22, 2022 9:48 AM. For marketing email sending lists, select the contact-based list type. Hello @Chloe45,. Click the name of a contact. 3) Filter all of your. Hubspot. ) The list will then populate with contacts associated to. Set up the trigger, then click Apply filter. To learn more,. If you don't see this option. At the top right, click Create workflow. You can also change the date and time that the emails are scheduled to. For example. Automated enrollment for the sequence through workflows works only with automated personalized emails (custom. 5. This enrollment failed because Gmail failed to send the first step. Hi , You should enroll from a third list or a filtered view on the contact index page (Menu > Contacts > Contacts) by clicking Advanced filters above the contact table. Create a filtered contact view with the following filters: - Sequence membership is any of "[insert value for title of sequence]" - Recent sales email open date is after "[insert date sequence. HubSpot Product Team. Thought I'd add: You can do this if you connect your colleague's email inbox to your user in your email settings (it can be connected to both your and their user, and won't affect other tools like calendar sync as far as I'm aware). Hello, I have recently aquired some additional email addresses for an existing contract on HubSpot which already has a primary email address. HubSpot Product Team. We use cookies to make HubSpot's community a better place. For example, you can add actions to send emails, create new records, manage your contacts' subscriptions, and more. In your HubSpot account, navigate to Automation > Workflows. To learn more, and to see a full list of cookies we use, check. Contact exports from UDX include sequence data for: Number of sequences actively enrolled; Number of sequences enrolled; Currently in Sequence; Last sequence ended date; Last sequence enrolled; Last sequence enrolled date; Last sequence finished. You can use workflows to enroll contacts in a sequence based on targeted criteria. Manual emails => a task to send an email. Let me know if you have any questions! You can help others find this information by accepting this as a solution. . In your HubSpot account, navigate to Automation > Sequences. One of mine looks like this,. Due to limitations in Microsoft's Graph API, each email sent from a connected Microsoft Outlook inbox is subject to a maximum size limit of 4 MB. A HubSpot sequence refers to automating a series of emails to your contacts. In the upper right, click. 1) To limit the amount of emails sent from a sequence. Connect to HubSpot. A simple "make this record private to. . . You can select a specific sequence, along with the sender and sender's email address. Good use-cases tend to be event-based. Step 3: Choose Contacts: Choose the contacts you want to include in the sequence. 4. Select a contact to enrol and click the email icon in the left panel. 2. Track the performance of your sequence. This is now available in Sequences. " Click "and" one more time to select "has completed workflow. As contacts join the list, they would also be enrolled in the workflow and then the sequence. Currently, there is no way to unassociate contacts to deals via bulk emailing via List with Sequences. Hi @CSic. I'd like to execute a sequence we've. We are a team of HubSpot experts. Then, click on Create sequence. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included). In the left sidebar, click Unenrollment and suppression. Read more about what criteria you can select for your A/B test. Click on the “Add email” button to add an email to your sequence. We offer HubSpot support, email. You can then use this property for reporting or list building. Contacts can also be enrolled in only one sequence at a time, so you wouldn't be able to break up these actions between sequences. Review the sequence settings, email content, and triggers to ensure accuracy. We use cookies to make HubSpot's community a better place. For example if a contact goes through a sequence and does not convert they should be able to automatically be enrolled in an MQL lead nurturing email or to a list "Completed Sequence No Action". You can get an idea about the exam format and prepare for it. I am looking to create contact reports and lists based off of the known sequences that contacts may have been a part of recently, or in the past. Workflow events will be listed in descending order, with the initial enrollment at the top. When an object does re-enroll, all actions in the workflow will be executed for the object. To learn more, and to see a full list of cookies we use,. Contacts who are manually enrolled in workflows do not have to meet the starting conditions to be enrolled. . 1. . This file contains all possible real exam questions with 100% correct and verified answers. To enroll contacts automatically, you can use a workflow (requires an Enterprise subscription). Once the contact completed Sequence 1, the task was created. `Enroll in Sequence` - enrolls a contact in a sequence of choice based on workflow criteria. This will ensure that any contact that has a create date that is "known" (all of them will have this) will be enrolled. You'd re-enroll contacts into the workflow when "Last sequence enrolled date" is known, then use the "Increase property value" workflow action to increase the value of the number property +1. If you want to bulk enroll contacts associated to your deals into a sequence, you would have to create a list of those contacts first under Menu > Contacts > Lists. . HubSpot Product Team. Eliciting a response. You can create enrollment triggers off of marketing email clicks inside of a HubSpot workflow like so: 1. Last sequence enrolled date: the date the contact was enrolled into a sequence. We use cookies to make HubSpot's community a better place. Placeholder Sequence Workflows. If you want this email sent from a colleague's email, they would have to enroll contacts into your sequence. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Sequences is a 1:1 email tool connected directly to your personal inbox, so high daily send volumes (IE: 1000+) can have very negative impacts on your sending deliverability. January 22, 2020 11:22 AM. B) by going to Sequences, clicking on the specific sequence, and clicking "Enroll" at the top right and selecting "Enroll Multiple Contacts". If they meet the goal prior to the workflow enrollment attempt, they will be ineligible for the workflow. We use cookies to make HubSpot's community a better place. Agreed with all of the above, but I'd also like to be able to create a new deal associated with a contact based on their sequence enrollment. Also, you can enroll your contact manually and can even create your contact list in. We want to see this feature happen so that I can enroll many contacts on behalf of our Community Team, and this would free up their time to focus on the relationships with those contacts enrolled in the Sequence. As a result, emails and tasks execute when you need them to. You can also use contact based workflow to automatically unenroll contacts. You’ve ended a call with a prospect who is weeks, months, or a quarter away from taking whatever the next step is. Click Enroll contacts at the top right of the sequence page. There it can be accomplished with a contact-based workflow. The active list has zero contacts as none have been enrolled. ; Academy Certification Courses ONE collection of lessons and practical exercises leading to an industry-recognized certification in HubSpot’s tools other strategy. In your HubSpot account, click Automation in the main menu and choose Workflows. For example I may want to enroll everyone at company x with 50 employees. The sequence editor will open up and see a blank canvas. Two new metrics will be added to Sequences for Sales Hub Enterprise customers: Deal Rate - the percentage of contacts enrolled in a sequence that resulted in a deal being created; Total Revenue - the amount of revenue from closed won deals influenced by the sequenceWhen we enroll prospects in our sequences, they go through the sequence and We use cookies to make HubSpot's community a better place. There is no way to turn this off. When the workflow is turned on, our backend systems will check for contacts that meet the enrollment triggers. In the upper right of the tab, use the search bar to search for the record. 🙂As for seeing if a contact is enrolled in a future sequence, if the contact is enrolled in a sequence in which the first communication is at a future date, there will still be text in the top card on their contact record (below their name) that says 'John Smith is enrolled in a sequence' from the moment that you click 'enroll'. Step 1: Access Sequences: In HubSpot, navigate to Automation > Sequence. After you enroll a contact into a Sequence, there is an "Edit sequence" button when you hover over the sequence activity on the contact record. In addition to the default "booked meeting/replied to sales email" Sequence unenrollment triggers that are already in place, if HubSpot added the feature of "presence in a Marketing List" for Sequence unenrollment then that would cover pretty much every possible unenrollment use case. In this video, we explain how to use sequences in HubSpot. This is the obvious one. The plan is to have a sequence that emails out to a specified list of contacts. You can also use workflow actions from connected apps . To enroll contacts into the sequence, click on the sequences name. Welcome to our Community-enabled onboarding program! In this introductory video we will be guiding you through the very first steps to successfully start your journey with theSales Hub of Hubspot. Option 2: Create a custom property -. Click on Create Sequence. This idea is on our radar, but not our roadmap at this time, specifically through the end of 2023. After you've selected the list of contacts, click "Next. Currently I'd have to go through the enrollment process 50 times. To avoid exceeding this limit, you can reduce the size of your emails by trimming out extraneous. Hi , This can be achieved with an additional list. In your HubSpot account, navigate to Automation > Workflows. Yes this will work as long as the email sent from the form is a marketing email. Obviously, there are a lot of ways this could go wrong. However, HubSpot has now come out with the ability to automate sequence enrollment and enrollment. . B) by going to Sequences, clicking on the specific sequence, and clicking "Enroll" at the top right and selecting "Enroll Multiple Contacts". When the workflow is turned on, our backend systems will check for contacts that meet the enrollment triggers. If, for some reason, you are noticing your contacts are not being enrolled, you should first check to make. Sales Hub Pro - Onboarding step 1 : Strong foundations. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. If you want to trigger email sends in HubSpot to non-marketing contacts, you could use a workflow to enroll these contacts, set the marketing status and then send the email right after. This is the date a user enrolled a contact in a sequence, not. re-enroll is someone who was manually unenrolled (see screenshot). . Currently, I have to select the first Template in a Sequence, send it, then make a task reminder to enroll the contact in the Sequence when I am back on the desktop version. How To Use HubSpot Sequences with List and Contact Enrollment Pearagon HubSpot Tutorials 198 subscribers 11 1K views 11 months ago In this walkthrough video, our social media specialist. Placeholers => required to be manually personalized before enrollment. For example I may want to enroll everyone at company x with 50 employees. This is now available in Sequences. Currently, only 50 contacts can be selected and added to a static list or enrolled into a sequence at one time. Filtering Contacts by Sequence Enrollment Status. You could enroll contacts into this list based on their list membership. Hi , This is now possible in Sales Hub Enterprise! See the screenshot of a contact-based workflow below: You could enroll contacts into this list based on their list membership. " As we mentioned before, this used to be the only way to enroll contacts into sales sequences. . Different ways to enroll contacts in a sequence include manual and bulk enrollment using spreadsheets or lists/workflows within HubSpot. . I believe you c. Update the email in the scheduled section of the sequence (this is good if you only need to update for a few contacts – which you seem to already be aware of)Sequences consist of more targeted emails, so it only offers manual enrollment, whereas workflow allows both automatic and manual enrollment. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included). I want to measure the response time of incoming leads. ; Last sequence enrolled: the unique ID of the last sequence that the contact was enrolled in. Meetings booked per. Steps to resolve. The contact will then continue through the sequence until they complete each step or are unenrolled. After you have that list, you can then bulk enroll the contacts into the sequence using the checkbox and enroll in sequence option. Any changes you make now don't affect them anymore. Enroll that customer into a workflow that sends them an automated email five months later as a reminder that their six-month supply is about to run out, and it might be time to order a new batch of contacts. . This video shows you how to manually unenroll a contact from a sequence in HubSpot. 'Unenroll from Sequence` - unenrolls a contact from any Sequence they are actively enrolled in. The 150 limit was created to encourage the practice of. The workflow is not turned on. I'd recommend requesting this from the HubSpot product team in the HubSpot Ideas section of the community:. Here, you'd filter for "Email hard bounce reason is known AND Last sequence enrolled is equal to [sequence ID]". We use cookies to make HubSpot's community a better place. 3) Filter all of yourThe lists tool in HubSpot allows you to create a list of contacts, companies, deals, or custom objects based on property values and other characteristics, including activities. Hi @DTaylorNTI, Yes, you could pick any of the below contact properties and filter for ". We don't grab everyone's email at first. At the top of the sequence summary page, use the filters to view enrollment data from a specific time range or for a specific user. In this walkthrough video, our social media specialist Alyssa walks you through step-by-step for sequence creation and how to enroll a contact and list into. This is set automatically by HubSpot based on the date/time set for an activity when it's logged on the record only when the Contact owner property has a value. Select the HubSpot account that you want to connect. Seems like you have to be in. There is a free chrome extension called " HubSpot SequenceThe task is automatically assigned to whoever sends the email, but if we have BDRs who send emails on behalf of the sales team and need the sales team to follow up, the agents have to reassign the tasks by hand. We use cookies to make HubSpot's community a better place. Choose the enrollment criteria for the workflow.